Frequently Asked Questions
Everything you need to know about IT security auditing with Audit Pro.
Getting Started
Learn about our platform basics and how to begin your security audit journey.
Platform Features
Discover the powerful features that make Audit Pro the leading security audit platform.
Pricing & Billing
Find answers about our pricing plans, billing cycles, and payment options.
Getting Started
How do I start using Audit Pro?
Sign up for a free 14-day trial to access all features. No credit card required. You can immediately start creating security audits, using our templates, and exploring the platform's capabilities. Check out our Best Practices guide to get started.
What kind of support do you offer?
We provide 24/7 expert support through chat, email, and phone. Enterprise customers get dedicated account managers and priority support. Visit our Help Center for more details.
Do you offer training?
Yes, we provide comprehensive onboarding, video tutorials, documentation, and live training sessions for teams. Enterprise customers receive customized training programs. Browse our resource library for training materials.
Platform Features
What security standards do you support?
We support all major security standards including ISO 27001, SOC 2, HIPAA, PCI DSS, and GDPR. Our templates are regularly updated to reflect the latest compliance requirements. Learn more in our industry-specific guides.
How does the AI-powered analysis work?
Our AI analyzes your security controls, identifies gaps, and provides recommendations based on industry best practices and your specific compliance requirements. It continuously learns from new security threats and compliance updates.
Can I customize audit templates?
Yes, all audit templates are fully customizable. You can modify existing templates or create new ones from scratch to match your organization's specific needs and compliance requirements.
Pricing & Billing
How is pricing calculated?
Our pricing is based on the number of audits you conduct. Basic plans start at $49 per audit, while Pro plans offer more features at $99 per audit. Enterprise plans are customized based on your organization's needs. View our detailed pricing for more information.
Can I change plans anytime?
Yes, you can upgrade or downgrade your plan at any time. Changes take effect immediately, and billing is adjusted accordingly.
Do you offer refunds?
We offer a 30-day money-back guarantee for all plans. If you're not satisfied with our service, contact our support team for a full refund.
Still Have Questions?
Our team is here to help. Contact us for personalized assistance with your security auditing needs.